OpsFusion vs Grafana OnCall: One flat price instead of a platform fee plus per-user charges
Grafana OnCall's Pro plan charges a monthly platform fee on top of a per-user rate, and its Enterprise tier requires a $25,000/year minimum commitment. OpsFusion is one flat rate per user, everything included, no platform fee, no minimum commitment.
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How OpsFusion compares
Let the numbers do the talking.
| OpsFusion | Grafana OnCall | |
|---|---|---|
| Pricing model | Flat $10/user/month, everything included |
|
| No platform fee | ||
| Enterprise minimum spend | None | $25,000/year minimum commitment |
| No sales call required | Only for Enterprise | |
| Setup time | Under an hour | Comparable for Free/Pro; Enterprise requires contract negotiation |
| Free trial | 30 days, 100 alerts, no credit card | Free tier capped at 3 users |
| Contracts | None — cancel anytime | Enterprise tier requires an annual commitment |
Frequently asked questions
Does Grafana OnCall charge a platform fee?
Yes — the Pro plan charges a $19/month platform fee on top of $20 per active user. OpsFusion has no platform fee, just a flat $10/user/month.
What's Grafana OnCall's Enterprise minimum spend?
Its Enterprise tier requires a $25,000/year minimum commitment. OpsFusion has no minimum spend.
Do I need a sales call for Grafana OnCall?
Only for the Enterprise tier — Free and Pro are self-serve. OpsFusion never requires a sales call.
What are Grafana OnCall's free tier limits?
Grafana OnCall's free tier is capped at 3 active users.
Simple Pricing. Everything Included.
One price, no tiers, no add-ons. Start your 30-day free trial — no credit card required.
Cancel anytime
- 30-day free trial — 100 alerts included
- Notifications via email, SMS, and voice call
- Unlimited email notifications
- Flexible on-call scheduling for any team size
- Automatic escalation policies
- Usage metrics and full audit log
- REST API + Prometheus integration
- No contracts — cancel anytime
Get your team on call in under an hour
Start a 30-day free trial. 100 alerts included. No credit card, no sales call, no complicated setup.