Opsgenie is being discontinued — here's where on-call teams are migrating
Atlassian ended new sales of Opsgenie on June 4, 2025. Support ends April 5, 2027, after which the product shuts off and data is deleted. Atlassian is directing customers to migrate to Jira Service Management.
No credit card required
End of sale
June 4, 2025 — no new purchases
End of support
April 5, 2027 — product shuts off, data deleted
Atlassian's recommended path
Migrate to Jira Service Management
If you're evaluating where to move, here's how OpsFusion compares
Let the numbers do the talking.
| OpsFusion | Opsgenie | |
|---|---|---|
| Pricing model | Flat $10/user/month, everything included |
|
| Availability | Actively developed | End of sale — existing customers only until shutdown |
| No sales call required | Typically only for Enterprise | |
| Setup time | Under an hour | Migration required before April 5, 2027 regardless of tier |
| Notification channels included | Email, SMS, voice — all included | Free tier: no voice at all, SMS capped at 100/month for the whole account |
| Escalation policies | Included at every level | Free and paid Essentials tier both capped at 1 routing rule — real flexibility requires Standard |
| Free trial | 30 days, 100 alerts, no credit card | N/A — new sign-ups no longer available |
| Contracts | None — cancel anytime | Annual for best per-user rate (while available) |
Ready to make the move? See the step-by-step migration guide, or read our full breakdown of the shutdown timeline.
Frequently asked questions
When is Opsgenie shutting down?
Atlassian ended new sales of Opsgenie on June 4, 2025. Support ends April 5, 2027, after which the product shuts off and data is deleted.
What does Atlassian recommend for existing Opsgenie customers?
Atlassian's recommended migration path is Jira Service Management, though teams that used Opsgenie specifically for on-call scheduling and alerting may be better served by a purpose-built on-call platform.
Can I still sign up for Opsgenie?
No — new purchases have not been possible since the end-of-sale date of June 4, 2025.
How do I migrate from Opsgenie to OpsFusion?
See our step-by-step Opsgenie migration guide for a full walkthrough.
Simple Pricing. Everything Included.
One price, no tiers, no add-ons. Start your 30-day free trial — no credit card required.
Cancel anytime
- 30-day free trial — 100 alerts included
- Notifications via email, SMS, and voice call
- Unlimited email notifications
- Flexible on-call scheduling for any team size
- Automatic escalation policies
- Usage metrics and full audit log
- REST API + Prometheus integration
- No contracts — cancel anytime
Get your team on call in under an hour
Start a 30-day free trial. 100 alerts included. No credit card, no sales call, no complicated setup.