OpsFusion vs PagerDuty: Same core on-call features, a fraction of the price, none of the sales process
PagerDuty is a solid product, but it's built and priced for large enterprises. Small and mid-size teams often end up paying for capability they don't use, and getting full pricing can require a sales call.
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How OpsFusion compares
Let the numbers do the talking.
| OpsFusion | PagerDuty | |
|---|---|---|
| Pricing model | Flat $10/user/month, everything included |
|
| No sales call required | Only for Enterprise/custom pricing | |
| Setup time | Under an hour | Self-serve tiers: comparable; Enterprise: longer, procurement-driven |
| Notification channels included | Email, SMS, voice — all included | Free tier caps international SMS/voice at 100/month, shared across the whole account |
| Escalation policies | Included at every level | Free tier: just 1 on-call schedule and 1 escalation policy total — not enough for more than a single small team |
| Add-ons priced separately | None — flat price covers all on-call scheduling and alerting features | AIOps, Stakeholder License, Status Pages, Live Call Routing, PagerDuty Advance sold separately |
| Free trial | 30 days, 100 alerts, no credit card | Free plan capped at 5 users — not a time-limited trial; paid trial terms vary by tier |
| Contracts | None — cancel anytime | Often annual for discounted per-user rates |
Ready to make the move? See the step-by-step migration guide, or read our guide to choosing a PagerDuty alternative.
Frequently asked questions
How much does PagerDuty cost compared to OpsFusion?
PagerDuty's paid tiers range from $21/user/month (Professional) to $41/user/month (Business), billed annually, with Enterprise priced separately through sales. OpsFusion is a flat $10/user/month for everyone.
Does PagerDuty require a sales call to sign up?
Only for Enterprise or custom pricing — Professional and Business tiers are self-serve. OpsFusion never requires a sales call.
What are PagerDuty's free tier limits?
PagerDuty's free plan supports up to 5 users, with escalation limited to a single schedule and a single escalation policy — not enough for more than one small team.
How do I migrate from PagerDuty to OpsFusion?
See our step-by-step PagerDuty migration guide for a full walkthrough of moving schedules, escalation policies, and integrations over.
Simple Pricing. Everything Included.
One price, no tiers, no add-ons. Start your 30-day free trial — no credit card required.
Cancel anytime
- 30-day free trial — 100 alerts included
- Notifications via email, SMS, and voice call
- Unlimited email notifications
- Flexible on-call scheduling for any team size
- Automatic escalation policies
- Usage metrics and full audit log
- REST API + Prometheus integration
- No contracts — cancel anytime
Get your team on call in under an hour
Start a 30-day free trial. 100 alerts included. No credit card, no sales call, no complicated setup.